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Latest update: The last date to send parcels for delivery before Christmas has now passed. Parcels are being delivered into and collected from our stores as usual, however volumes remain high.

It's easy to return items to Amazon

  1. Create and print your Amazon returns label using the Amazon Returns Centre

    Please note that you cannot create a label using our CollectPlus website, labels are only available from the Amazon Returns Centre which can be accessed through your Amazon account.

  2. Securely attach the label to your parcel

    Use the original packaging taking care to cover the original label (including the barcode) and sealing the parcel tightly

  3. Drop your parcel at a shop

    Drop your parcel at any one of over 5,500 local stores which are open 7 days a week til late.

    Please remember you must get your returns label from the Amazon Returns Centre and not this website.