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Remember: the August Bank Holiday Weekend is coming up and parcels will not be collected or delivered on Monday 25 August.

It's easy to return items to Amazon

  1. Create and print your free Amazon returns label using the Amazon Returns Centre

    Please note that you cannot create a label using our CollectPlus website, labels are only available from the Amazon Returns Centre which can be accessed through your Amazon account.

  2. Securely attach the label to your parcel

    Use the original packaging taking care to cover the original delivery label and sealing the parcel tightly.

  3. Drop your parcel at a shop

    Drop your parcel at any one of over 5,500 local stores which are open 7 days a week til late.

    Please remember you must get your free returns label from the Amazon Returns Centre and not this website.