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It's easy to return items to ASOS for FREE

Follow the simple steps below to print your ASOS returns label and find your nearest Collect+ store from over 5,000 nationwide. You'll receive a receipt and a code to track your parcel online.
  1. Attach the CollectPlus label

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    You should have received a CollectPlus returns label with your order

    Can't find the returns label? Create a new one

    Please attach the returns label to the parcel, ensuring the delivery label is not visible and that your parcel weighs less than 10kg

  2. Drop the parcel at a shop

    You can drop off your parcel at ANY of over 5,500 local stores, open late, 7 days a week

    The shopkeeper will scan the parcel and give you a receipt with a unique reference code, allowing you to track your parcel

    Your return will be processed on arrival at ASOS