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Latest update: The last date to send parcels for delivery before Christmas has now passed.

Getting Help

If you have questions about our services, click on the relevant options below for answers:

Do you need further help?


We will reply to your email as soon as we can, but please note that this may take up to 1-2 working days.

You can also phone us on 01923 601616
or 0845 270 9888

Calls to our 0845 number cost 1p per minute from a landline and between 20p – 40p per minute from mobiles, calls to our 01923 number will charged at your standard rate.

Opening Hours
Mon - Fri: 8:00 - 20:00
Sat: 08:00 - 16:00
Sun: 08:00 - 16:00
Christmas Eve: 8:00 - 16:00
Christmas Day & Boxing Day: Closed
New Year’s Eve: 8:00 - 16:00
New Year’s Day: Closed

Please note, telephone calls may be recorded for training purposes.