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It's easy to return items to French Connection for FREE

Follow the simple steps below to print your returns label and find your nearest Collect+ store from over 4,500 nationwide.
  1. Attach the Collect+ label

    You should have received a Collect+ returns label with your order

    Can't find the returns label? Create a new one

    Please attach the returns label to the parcel, ensuring the delivery label is not visible and that your parcel weighs less than 10kg

  2. Drop the parcel at a shop

    You can drop off your parcel at ANY of over 4,500 local corner shops, open late, 7 days a week

    The shopkeeper will scan the parcel and give you a receipt with a unique reference code, allowing you to track your parcel

    Your return will be processed on arrival at French Connection