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It's easy to return items to Joules

  1. Attach the Collect+ label

    If you require a label or need further information, please contact:

    The Joules Customer Service Team
    Tel: 0800 988 4610

    8am-8pm Monday to Friday,
    Saturday 9am-5pm
    e-mail address: joulesteam@joules.com

    Read the full SMS terms and conditions

    Then, attach the label to the parcel, ensuring the delivery label is not visible and that your parcel weighs less than 10kg

  2. Drop the parcel at a shop

    You can drop off your parcel at ANY of over 4,500 local corner shops, open late, 7 days a week