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CollectPlus News
News and press releases from CollectPlus

Top CollectPlus Stores Rewarded

Posted on 12/09/2014 by Marketing

Nt4n8154 We’re excited to announce the first ever winners of our Store of the Quarter award. This brand new national awards programme aims to recognise and celebrate the stores that have excellent levels of customer satisfaction and service. With 12 regional winners chosen every three months, one is also named as the overall national CollectPlus ‘Store of the Quarter,’  Through the first quarter of the year, from April to June 2014, we are pleased to announce that the winners are as follows: UK overall: Mrs Sandra Russell, Russell’s Mini Mart in Cayton near Scarborough Scotland: Mrs Lyn McRavey, Esso Hogganfield Loch read more...

Posted in Retail Store Updates Tagged Neil Ashworth Scarborough Store of the quarter

How do you return a parcel with us?

Posted on 03/09/2014 by Marketing

Returnsvideo One of our most popular services at CollectPlus is the ease with which you can return items from your favourite retailers. It’s so easy to do as this short video shows. Some of the retailers on our ever-growing list now offer free returns via CollectPlus including ASOS and Isme. Find out how to do it in the video below and then click here to find your nearest CollectP read more...

Posted in How to Updates Tagged ASOS help Isme Returns services

The Tour de France is coming to the UK July 5th, 2014

Posted on 04/07/2014 by Marketing

Tour-de-france-logo This weekend sees the 101st Tour de France starting in the UK.  With the tour visiting Leeds, Harrogate, York, Sheffield and Cambridge before coming into London it is a great start to the world’s premier cycling event. The race starts on Saturday, July 5th and will have some effect on the movement of parcels from CollectPlus stores along the route. This means that on Monday, July 7th there will be no deliveries to, or collections from, stores on the route of the tour from Cambridge into London. Any store affected by this event will have parcels delivered and collected as normal on Tuesday, July read more...

Posted in Consumer News Updates

We’ve Updated Our T&C’s

Posted on 13/06/2014 by Marketing

Inline with the new Distance Selling Regulations we’ve updated our terms and conditions to ensure you have all the support you need when using our service. To keep things simple here is an overview of the changes we have made to the T&C’s which can be found in full here. A Summary of the Changes to Our T&C’s Changes to the main terms and conditions: 1. We’ve added our contact support information to clause 2.4; In the event that You make a mistake in submitting information to Us, or You have any queries, concerns or complaints with regard to Our provision read more...

Posted in Updates

Consumer Rights Directive – What you need to know

Posted on 11/06/2014 by Marketing

Consumer-rights-directive If you trade as a business online you will need to comply with the Consumer Rights Directive from Friday June 13th. All online sales made from that time onwards must comply with the new legislation. In December 2013 the Consumer Rights Directive was passed in to law and officially supersedes the Distance Selling Regulations on June 13th 2014. Written by guest contributor Brenda Goudie, Editor-in-chief of - an easy digest summary of what these changes mean for you and your online business. “I launched to share the fruits of my experience designing order management, fulfilment, home delivery and customer service systems read more...

Posted in Updates Tagged Consumer Rights Directive