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Latest update: The last date to send parcels for delivery before Christmas has now passed. Parcels are being delivered into and collected from our stores as usual, however volumes remain high.

It's easy to return items to Virgin Media for FREE

  1. Package up your old equipment by following the instructions supplied from Virgin Media.

  2. Drop off your parcel

    At any one of over 5,500 local stores offering the CollectPlus service.