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6/7/15 @ 4pm. We are experiencing a system issue, which means there is a temporary delay in issuing some collection codes, we are working on this and this and it should be resolved in the next few hours. Collect+

It's easy to return items to Virgin Media for FREE

  1. Package up your old equipment by following the instructions supplied from Virgin Media.

  2. Drop off your parcel

    At any one of over 5,800 local stores offering the CollectPlus service.

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