Uncategorised | May 3rd 2018

May Bank Holiday 07/05/18

We couldn’t be more grateful for a three day weekend and it’s even better when the sun is shining. We want to keep you up to speed on how this will affect CollectPlus services, whether you want to send a parcel, or return an item to a retailer.

Due to the long weekend, parcels will not be delivered to or collected from our stores on Monday 7th May. You may drop off items in line with stores’ opening hours, but they will not be collected and moved onwards until Tuesday 8th May.

Read on for more info and how to win £50 worth of vouchers at a CollectPlus retailer

CollectPlus Customer Service over May bank holiday 2018

Our Customer Service team will be available at the usual times for the rest of this week and on Saturday 5th May, i.e:

Mon – Fri: 08:00 – 20:00
Saturdays: 08:00 – 16:00

They will be available on bank holiday Monday at the following times:

Monday 7th May 09:00 – 17:00

Sending parcels with CollectPlus over May bank holiday 2018

If you drop your parcel(s) in store on or after Wednesday 2nd May, it will take approximately one extra day for us to deliver it to its destination using the Standard service.

If you normally use our Economy service and want your parcel(s) to arrive in time for the weekend, we recommend upgrading to our Standard service and dropping it in store before Thursday. See our usual delivery speeds, here >>

Returning items over May bank holiday 2018 

You may drop off any Returns parcels as usual at your chosen CollectPlus store, but please check locally for any changes to your store’s usual opening hours in case of any changes over the long weekend.

Please note, it will take around a day longer than usual for your item to reach the retailer if you drop it in store after Wednesday 2nd May, as Returns will not be collected and moved on from the store until Tuesday 8th May.

 

WIN a £50 voucher to spend at a CollectPlus retailer

This weekend we are giving you the chance to a win a £50 voucher to any CollectPlus retailer.

To be in with a chance of winning, all you have to do is follow @CollectPlus on Instagram and tag us in your bank holiday photos. Winners will be selected at random by CollectPlus and contacted through private messaging. Good luck everyone.

See below for the full terms and conditions.

WIN a £50 voucher to spend at a CollectPlus retailer

This weekend we are giving you the chance to a win a £50 voucher to any CollectPlus retailer.

To be in with a chance of winning, all you have to do is follow @CollectPlus on Instagram and tag us in your bank holiday photos. Winners will be selected at random by CollectPlus and contacted through private messaging. Good luck everyone.

How to enter:

  1. To be in for a chance of winning the prize draw, you must follow @CollectPlus on Instagram and tag CollectPlus in your bank holiday photo on Instagram.
  2. Only one entry per social media handle will be accepted.
  3. The prize draw runs from 09:00 on Thursday 7th May 2018 to 00:00 on Tuesday 8thMay 2018.

The prize:

  1. There will be one prize of a £50 voucher for a CollectPlus retailer.
  2. No cash alternative is available and the prize is not transferable.
  3. By entering, participants will be deemed to have accepted and be bound by the rules.
  4. In the event of unforeseen circumstances, the Promoters reserve the right to offer alternative prizes of equal value.

Terms and Conditions

  1. Only open to UK residents aged 18 years or over.
  2. This prize draw excludes CollectPlus employees, their families, agencies, or anyone professionally connected with the promotion.
  3. The winners will be chosen at the promoter’s discretion and the promoter’s decision is final.
  4. Winners will be chosen by Wednesday 9th May 2018 and may be announced on Twitter, Facebook and/or Instagram either on the same date or at a later date.
  5. The winner will be notified that they have won the prize draw by email and must respond to this notification within 5 days, otherwise the right to claim the prize will be lost and the promoter reserves the right to re-award the prize.
  6. By taking part in this prize draw you agree to CollectPlus posting a public tweet, Facebook post and/or Instagram post stating the prize draw winner’s name and publicly featuring the image you sent to CollectPlus as your entry.
  7. The promoter reserves the right to amend, alter or terminate this promotion at any time due to circumstances beyond its control.
  8. The winners’ details (name and county) will be made available on request to those enclosing a stamped self-addressed envelope to CollectPlus, Hatfield Business Park
    Frobisher Way, Hatfield, AL10 9TR.
  9. The promoter can accept no responsibility for, and reserves the right to refuse, entries which are corrupt, incomplete or fail to arrive by the closing date and time.
  10. All the personal information that is taken during this prize draw will only be used in connection with the administration of the prize draw and will not be passed on to an outside company without permission
  11. The promoter is Drop & Collect Limited, Albert Dock, Atlantic Pavilion, Liverpool L3 4AE.
  12. These rules are governed by English law and subject to the exclusive jurisdiction of the English Courts.

 

May 3rd 2018 - by @CollectPlus