How do I collect a parcel from my CollectPlus store?

Once your parcel has arrived at your chosen CollectPlus store we will send you an email or text message to let you know. Simply show the storekeeper your 7 digit collection barcode which was included in the email or SMS for the storekeeper to scan, along with your ID.

Forms of ID accepted include:

  • Cheque Guarantee / Credit / Debit Card
  • Bank/Building Society Book
  • Valid Passport
  • Cheque Book
  • Drivers Licence
  • Utility Bill

You will  finally be asked to sign for the parcel.

If you are unable to collect the parcel yourself, someone with your proof of ID and your 7 digit collection barcode can collect the parcel on your behalf.