How long will it take for my parcel to be delivered?

For our “Standard” service parcels will be typically be delivered within 2 working days and for our “Economy” service it is typically 3-5 working days.

Bank holidays and weekends are not treated as ‘working days’.

You should typically allow 1 extra working day for deliveries to and from Northern Ireland, the Isle of Wight, Isle of Man and the Far North of Scotland and up to 5 extra working days for the deliveries to and from the Scottish Islands.

Please also note that we do not deliver to or from the Channel Islands.

We do not offer timed delivery or collection slots from our stores and our drivers may deliver your parcel from 7am to 9pm.

If you are returning an item, allow adequate time after the delivery date before contacting the retailer.

To track your parcel click here and enter your CollectPlus Tracking Code  or enter your CollectPlus Tracking Code in the ‘Tracking’ box in the navigation bar at the top of each of our webpages.