I have a parcel to send that is a different shape to your specified dimensions, what can I do?

Our new maximum dimensions are 60x50x50cm.  This applies to any parcel weight – up to 10kgs – and gives you greater flexibility when you need to send a large item. We cannot accept longer shapes e.g. golf clubs as they are too long and difficult to move through shop doors and in our vans.

Please note that it is important that the label is on a flat surface so that it can be scanned easily through our network.