What cannot be sent using CollectPlus?

You can send lots of items using CollectPlus; however some items cannot be carried.

It is your responsibility to check whether the item you are sending is prohibited or restricted and therefore mentioned below and in our terms and conditions.

Items that must not be sent using CollectPlus due to health and legal reasons include the following:

  • Aerosol cans/Sprays
  • Animals or creatures of any kind/Animal Fur/ Animal or Human Remains/ Ivory
  • Any of the following; Gases/Pyrotechnics/Arms, Ammunition/Flammables/Corrosives/ Toxics/ Noxious, Hazardous, Radioactive or Oxidizing materials:
  • Biological Samples
  • Currency of any kind (Inc money, stamps, event tickets, lottery tickets, payment cards, securities, bullion, coins)
  • Drugs and Medicines (Inc prescription, medical/dental records, recreational)
  • Dry ice/Frozen water
  • Environmental waste/ Medical waste
  • Infectious substances
  • Liquids (Inc Alcohol, Paint, Oils, Gels, Lubricants, Fuels)
  • Perishables (Inc Flowers, Plants (inc derivatives), Fruit, Temperature controlled foodstuffs (chilled, wet, frozen, liquid))
  • Pornographic materials/Obscene or unlawful publications
  • Weapons (Inc replicas)

The following items may be sent using CollectPlus, however will not be covered in the event of a claim:

  • Glass items (Including lamps/mirrors)
  • Musical Instruments
  • Original Photos/ Videos
  • Precious metals/stones (Gold, Silver, Diamonds)
  • Ceramic/Marble/China/Stone/Amber/Fossils/Porcelain/Pottery (composites or items containing these materials)

Please remember that we also cannot carry any item that is outside of our maximum dimensions of 60x50x50cm or our maximum weight of 10kg

Click here to find out what you can send with CollectPlus