How will I know when my parcel arrives?

If you are sending your parcel to another CollectPlus store, we will let you know when your parcel has arrived by sending you an SMS if you have given us your mobile number or by email.

If you haven’t received an email from us, but think you should have, always check your spam email box before contacting us.

If you are sending a parcel to your recipient’s home, our online tracking will let you know when your parcel has been delivered.