Collection and Delivery times

What time will my parcel be delivered?

Parcels can be delivered anytime between 7am and 7pm Monday to Saturday, we do not offer timed delivery slots. We do make some deliveries to both our CollectPlus stores and customers’ homes on Saturdays, but not business addresses.

When do we collect from and deliver to CollectPlus stores?

The day that a parcel is taken to a CollectPlus store is not counted as the first day of the delivery timelines, the driver will receive notification to collect this parcel on the next working day.  Drivers routes will change on a daily basis and therefore collection and delivery times to CollectPlus stores may vary.

We will notify you by text message or email when your parcel has been delivered to store, you will then have ten working days to collect your parcel before it is automatically returned to sender/retailer.

You can check the chosen store’s opening times by entering their details below: