Accessibility links

From 13.10.16 Samsung Galaxy Note 7 safety alert: We cannot carry this handset in our network. Please contact the retailer for an alternative method of delivery or return

It's easy to return items to Mint Velvet for FREE

Collect+ has teamed up with Parcel Motel to allow you to return items from over 100 locations across Ireland. Follow the simple instructions below to allow you to drop off your returns 24hrs a day at a Parcel Motel locker near you.
  1. Attach the CollectPlus label

    You should have received a CollectPlus returns label with your order

    Can't find the returns label? Create a new one

    Please attach the returns label to the parcel, ensuring the delivery label is not visible and that your parcel is less than 41cm x 38cm x 64cm

  2. Log on to the free returns page at

    Choose Free Returns With Parcel Motel

    Complete the simple registration process and you will be allocated a Parcel Motel Identification Number called a PMID

  3. Book a locker at your chosen Parcel Motel location

    Parcel Motel will send you an access code by email

  4. Take your parcel to your Parcel Motel Outlet

    Enter the access code to open your locker

    Close the door, you will be emailed a receipt

    Your return will be processed on arrival at Mint Velvet

  1. {{store.distance | number:2}} mi
    {{store.address}} {{}} {{store.county}} {{store.postcode}}
    Disabled access