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From 13.10.16 Samsung Galaxy Note 7 safety alert: We cannot carry this handset in our network. Please contact the retailer for an alternative method of delivery or return

It's easy to return items to Mothercare

  1. Attach the CollectPlus label

    If you require a label or need further information, please contact:

    Mothercare customer services team
    Call: 0844 8755222

    Note this service can be used for items up to 10 kg and which are within cabin baggage dimensions

    Then, attach the label to the parcel, ensuring the delivery label is not visible and that your parcel weighs less than 10kg

  2. Drop the parcel at a shop

    You can drop off your parcel at ANY of over 5,800 local corner shops, open late, 7 days a week

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