Category Archives: Retail

Join us: The Delivery Conference

Posted on 04/02/2014 by Marketing

The delivery conference

Come and Join us today at the Metapack Delivery Conference. Convenience is key for the modern consumer,but increasingly consumers are frustrated with fulfilment. The emerging breed of cross-channel consumer is frustrated with fulfilment and wants more control of the fulfilment environment. Hear Neil speak and learn about: Convenience for the modern consumer, Emergence of the cross- channel consumer. ‘’Noise’’ which confuses the consumers & how to make it easy for consumers. We are also exhibiting at The Delivery Conference and would love to discuss how we can help you. So, visit us at Stall No 5 for a chat with the CollectPlus team and explore how read more…

Posted in Retail

The True Cost of Waiting in for Christmas Gifts & Parcels will Cost the British Economy £868 Million This Christmas

Posted on 13/12/2013 by Marketing

Collectplus cost of waiting

Waiting in for online shopping to be delivered will cost the British Economy £868 Million this Christmas. Research by CollectPlus reveals the true cost of waiting in for Christmas gifts and other parcels throughout the year – Waiting around: The average Briton will spend 142 minutes waiting for gifts to be delivered this Christmas – and almost 32 hours over the course of the whole year – Time off work: 41% of people have taken time off work to wait in for a delivery in the past – Waiting in for deliveries is a turn off: More than one in four read more…

Posted in Consumer News Press releases Retail Tagged British Economy Statistics collectplus Parcel News UK Infographics 2014 UK Retail Infographics

Rise in Returns – Boomerang Thursday

Posted on 12/12/2013 by Marketing


Returns is an area increasingly in need of retailer focus, and possibly innovation, and something we’ve been focusing on at CollectPlus. There is an increasing enthusiasm for ‘Black Friday’ and ‘Mega Monday’. But, with cash flow still crucially important for business, ‘Boomerang Thursday’ – when online customers returns peak in the immediate aftermath of these two huge online sales days – gives retailers an opportunity to quickly recover unwanted and very valuable items back into the supply chain. With the growing move to ease of online shopping ease of returns gives our customers confidence to buy and then try. CollectPlus’ read more…

Posted in News Retail Tagged BBC This Morning Black Friday Boomerang Thursday Cyber Monday Hannah Maundrell Mega Monday UK Retail 2013 UK Retail 2014 UK Retail Trends

CollectPlus Pure-Play Etailer of the Year 2013

Posted on 27/11/2013 by Marketing

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Last night  the CollectPlus team were at the Retail Week Enterprise Awards 2013. CollectPlus Neil Ashworth presented this years CollectPlus Pure-Play Etailer of the Year Award to Lovehoney with WorldStores coming in Highly Commended. Well done to Lovehoney & thanks to Retail Week for hosting a fabulous awards evening.

Posted in Retail

Tablet users lead online retail boom

Posted on 24/07/2013 by Marketing

Consumers are using tablets to search for goods online more than twice as often as they were a year ago, with their popularity driving a jump in internet shopping queries on search engines. Retail web searches on tablets in the second quarter of the year were up 132pc against the same period last year, according to the Online Retail Monitor, which is compiled by the British Retail Consortium (BRC) and Google. This, combined with a 66pc increase in searches on smartphones, sent the total number of internet shopping searches – which also includes those made on a PC – up read more…

Posted in Retail

Christmas trading – multichannel is a must

Posted on 22/07/2013 by Marketing

So what will a successful multichannel offer look like this year? For store retailers especially, click-and-collect remains the most important aspect. “It’s quite luxurious to think people will be able to wait at home for a delivery,” says Smith. “We have astonishing numbers for the growth of our click-and-collect services. The percentageof sales is growing exponentially.” Click-and-collect services will continue to develop – Lewis says John Lewis’ partnership with Waitrose will expand as more Waitrose stores are encompassed into the network, enabling shoppers to pick up John Lewis products from the stores. “Our click-and-collect service is growing tremendously quickly,” he read more…

Posted in News Retail