Category Archives: Updates

Sending Dates: Spring Bank Holiday 2015

Posted on 19/05/2015 by Marketing

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Due to the upcoming Spring Bank Holiday, parcels will not be delivered to or collected from our stores on Monday 25th May. You may drop off items in line with stores’ opening hours, but they will not be collected and moved onwards until Tuesday 26th. Please note, our customer support team will be available to answer your queries 8am till midday on Saturday as normal, but on Monday they will be available from 9am till 5pm only. For up-to-date information on our services and Mon-Fri customer support from 9am-6pm, please follow us on Twitter  

Posted in Updates Tagged service update spring bank holiday

Decluttering this bank holiday? Enjoy 10% off our send service

Posted on 13/05/2015 by Marketing

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We’d like to help you reclaim your space this bank holiday weekend, so here’s an offer to help take those unwanted items off your hands. Plus, we’ve got some tips to help kickstart your clear-out. Get 10% off your next order with us when you order labels here before 10th June 2015. Long weekends provide the perfect opportunity for clearing out the attic, spare bedroom, shed or garage, and if like many people you’re planning on a spring-cleaning session during the upcoming bank holiday, you might want to read through the following tips on effective decluttering. If you do decide to sell, donate read more…

Posted in Updates Tagged bank holiday declutter ebay send

Early May Bank Holiday: service update

Posted on 30/04/2015 by Marketing

Due to the upcoming bank holiday, parcels will not be delivered to or collected from our stores on Monday 4th May. You may drop off items in line with stores’ opening hours, but they will not be collected and moved onwards until Tuesday 5th. For up-to-date information on our services and Mon-Fri customer support from 9am-6pm, please follow us on Twitter.

Posted in Updates Tagged bank holiday collectplus may day 2015 service update

Last sending dates for Easter 2015

Posted on 27/03/2015 by Marketing

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Our services will be subject to changes during the week commencing Monday 30th March, due to the upcoming public holidays. Please read the following instructions carefully if you wish to send items to arrive in time for the Easter holiday period. The last day for sending items to arrive before the Easter holiday period (Friday 3rd April – Monday 6th April) will be Tuesday 31st March for our Standard Service. If you normally choose the Economy Service, we recommend using the Standard Service to get the item delivered quicker. We will not be collecting items from our stores on Good Friday (3rd April), Easter read more…

Posted in Updates

Important Updates: Take a look at our new store locator

Posted on 21/01/2015 by Marketing

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As part of our ongoing improvements to the website, we have recently rolled out a new clearer store locator. Click here to find your CollectPlus store. This key feature on our website is now even easier to use making sending and returning parcels a better experience all round. Click here to take a look at the updated version which lets you easily see the 20 CollectPlus stores that are nearest to your location, with details about opening hours and post code. You can also click on the ‘target’ symbol to find the nearest CollectPlus store to where you are. If you read more…

Posted in Consumer How to Updates Tagged map store locator technical updates

14 Jan: Heavy Snow affecting delivery in some areas

Posted on 14/01/2015 by Marketing

Extreme weather continues to affect a number of areas across the UK today, with possible disruption to our services. Our service centres at Carlisle, Livingston, Inverness and Gateshead are experiencing the worst of the weather, so we anticipate some service delays in the areas they serve. Which areas are affected? All postcode areas in CA,DG,TD, IV, KW, PH and YO are affected with snowfall early yesterday evening and overnight into this morning. Heaviest snowfall is currently being observed in the following postcode areas:- DG13.0/14.0 ,CA13.0/13.9 /CA12.4/12.5 ,CA11.9/CA17.4/10.3, CA10.10,CA8.9/9.3 TD1,2,3,4,5,6,7,8,10,11,12 & 14, TD9.8/9.9/9.0,CA11.0 DG2.8/5.4, DH1,DH6,DH7,DH8, DH9,DL8,DL9,DL10,DL11,DL12,DL13,DL14,DL15,DL16,DL17,TS12,TS13,TS14 Every effort will be taken read more…

Posted in Updates