Category Archives: Updates

Last sending dates for Easter 2015

Posted on 27/03/2015 by Marketing

Easter sending infographic rgb eggs

Our services will be subject to changes during the week commencing Monday 30th March, due to the upcoming public holidays. Please read the following instructions carefully if you wish to send items to arrive in time for the Easter holiday period. The last day for sending items to arrive before the Easter holiday period (Friday 3rd April – Monday 6th April) will be Tuesday 31st March for our Standard Service. If you normally choose the Economy Service, we recommend using the Standard Service to get the item delivered quicker. We will not be collecting items from our stores on Good Friday (3rd April), Easter read more…

Posted in Updates

Important Updates: Take a look at our new store locator

Posted on 21/01/2015 by Marketing

Screen shot 2015 01 13 at 17.02.31 1024x436

As part of our ongoing improvements to the website, we have recently rolled out a new clearer store locator. Click here to find your CollectPlus store. This key feature on our website is now even easier to use making sending and returning parcels a better experience all round. Click here to take a look at the updated version which lets you easily see the 20 CollectPlus stores that are nearest to your location, with details about opening hours and post code. You can also click on the ‘target’ symbol to find the nearest CollectPlus store to where you are. If you read more…

Posted in Consumer How to Updates Tagged map store locator technical updates

14 Jan: Heavy Snow affecting delivery in some areas

Posted on 14/01/2015 by Marketing

Extreme weather continues to affect a number of areas across the UK today, with possible disruption to our services. Our service centres at Carlisle, Livingston, Inverness and Gateshead are experiencing the worst of the weather, so we anticipate some service delays in the areas they serve. Which areas are affected? All postcode areas in CA,DG,TD, IV, KW, PH and YO are affected with snowfall early yesterday evening and overnight into this morning. Heaviest snowfall is currently being observed in the following postcode areas:- DG13.0/14.0 ,CA13.0/13.9 /CA12.4/12.5 ,CA11.9/CA17.4/10.3, CA10.10,CA8.9/9.3 TD1,2,3,4,5,6,7,8,10,11,12 & 14, TD9.8/9.9/9.0,CA11.0 DG2.8/5.4, DH1,DH6,DH7,DH8, DH9,DL8,DL9,DL10,DL11,DL12,DL13,DL14,DL15,DL16,DL17,TS12,TS13,TS14 Every effort will be taken read more…

Posted in Updates

Adverse weather

Posted on 06/01/2015 by Marketing

11/1/16 at 08:30 – Weather Warnings Unfortunately, due to extreme weather conditions, there may be delays to deliveries in the following areas: BT42, BT43, BT44, BT51, BT52, BT53, BT54, BT55, BT56, BT57, CA13, CA14, LL22, LL24, LL25, LL26 and TD9 Please use the tracking section for the latest information on your parcel.

Posted in Updates

Important Information: Prohibited Items

Posted on 25/11/2014 by Marketing

Collectplus prohibited items

We want to make the process of sending your parcels as easy as possible so we’ve created this guide to help you to understand what you can and can’t send with us. If you have any questions at all, please do not hesitate to contact us via Twitter and we’ll be more than happy to help. You can see a full list of prohibited items here.

Posted in How to Updates Tagged advice help send

How do you return a parcel with us?

Posted on 03/09/2014 by Marketing

One of our most popular services at CollectPlus is our returns service, which allows you to easily return items from your favourite retailers. It’s so simple to do, as this short video shows. Many of the retailers on our ever-growing list now offer free returns via CollectPlus including ASOS, New Look and John Lewis. Find out how to do it in the video below and then click here to find your nearest CollectPlus store.  

Posted in How to Updates Tagged ASOS help Isme Returns services