Customer Services Director and National Sales Manager positions are filled
CollectPlus, the convenient new parcel service which allows online shoppers to collect and return parcels via their local store, has today announced the appointment of a new Customer Services Director and a National Sales Manager to its growing team.
Mark Lawrence has joined CollectPlus as Customer Services Director, having worked in the logistics and supply chain sector for over 20 years. Mark will focus on development of all aspects of operations and service. Prior to joining CollectPlus, Mark was Head of UK Operations for Marks & Spencer where he was responsible for all non-food logistics in the UK, including ecommerce fulfilment and furniture home delivery as well as store replenishment. Mark has worked in the operations arena with a number of other high profile brands, including British Airways, Glaxo SmithKline, Heinz, First Quench and Fullers Brewery.
Richard Tucker joins the business as National Sales Manager. Richard brings a wealth of knowledge about fulfilment, ecommerce, FMCG, retail returns management and supply chain having worked for companies such as Unipart, Oakley, WH Smith, Jessops and Jamie Oliver’s Fifteen. Richard will continue the development of CollectPlus’ retail partnerships, alongside the expansion of new relationships within 3PL, fulfilment outsourcing and multichannel commerce.
CollectPlus CEO Mark Lewis says of the appointments:
“Mark and Richard bring deep and varied experience to CollectPlus through their past roles in the retail and logistics industries. We’re delighted to have them on board and look forward to working together to widen the CollectPlus proposition, bringing real convenience and choice to the home delivery sector. CollectPlus is growing rapidly, with 40,000 customers a week now using the service.”