When it’s better to return than receive
Dispelling the idea of Christmas Day being a time for family reflection and non-stop eating, it is increasingly being used to search for bargains online and make the most of retailers’ promotions. A huge £132m was spent last Christmas Day with around 4.3 million people shopping online on that day. Predictions this year were for even more to be spent – possibly reaching £XX.
The reality of the modern Christmas is further uncovered by news from CollectPlus, the innovative delivery and returns service, which is expecting a number of items to be sent back within hours of emerging from the stocking through its network of corner shops this Christmas Day.
Thanks to its innovative returns service shoppers this Christmas will be able to drop off returns at their local store. CollectPlus can now reveal the first parcel to be returned this Christmas: the quickest parcel to be sent back was in [INSERT LOCATION] at [INSERT TIME AND DATE].
Mark Lewis, CEO of CollectPlus comments:
“The reality of the modern Christmas is that people are acting increasingly quickly to rid themselves of the classic unwanted Christmas jumper, as well as shopping for bargains. Shoppers stay loyal to stores with great returns services and now it’s easier than ever to return presents to online retailers for exchange or refund.
Additional research released by CollectPlus showed that savvy shoppers are making the most of their additional rights when shopping online.1 Two fifths (38%) of online shoppers reported returning goods if they spotted them for sale at a lower price elsewhere.
CollectPlus had approximately 800 of its network of corner shops, run through PayPoint open at some point on Christmas Day this year. Figures taken from research carried out by Populus on behalf of CollectPlus. 2000 consumers were polled in November 2010