17th Jan - Weather conditions in the North West of England and the Scottish Highlands and Islands is affecting some deliveries today. We are sorry for any delays, please keep an eye on your parcels tracking.

eBay Returns Policy

Posted on 19/04/2013 by Marketing

eBay have announced that from the Autumn all sellers will need to specify a returns policy in their listings. Sellers will have to offer a minimum of 14 days as the period in which the buyer can cancel the transaction and get their money back as well as specify who pays the return carriage – the buyer or the seller.-

Benefits of setting your returns policy options

  • Makes it easier to comply with laws on offering returns.
  • Displaying a clear and consistently presented returns policy across your listings reassures buyers who are considering a purchase and may result in increased sales.
  • Setting your returns policy is easy and efficient plus you can change your settings at any time. Find out how to do this using business policies.
  • Making your returns policy clear at the time of purchase reduces returns-related questions from buyers.

Setting up your returns policy

Posted in eBay Marketplace