CollectPlus today announces that it has partnered with Fenn Wright Manson to offer its customers the option of returning purchases without charge through their local convenience store.
The leading occasion wear brand for women has partnered with CollectPlus to make returns easier and more convenient than ever before for their customers. With 5,000 CollectPlus stores and petrol stations in the network, all of which are open early until late and often seven days a week, Fenn Wright Manson customers will be able to drop off parcels at a time and place that suits them and accurately track their parcel every step of the way too.
The latest IMRG Home Delivery report indicates that almost three quarters (72%) of online shoppers would not be willing to travel more than five miles to collect goods ordered online, further demonstrating the value of the CollectPlus network of shops to retailers. With over 85% of people in towns in the UK within a mile of a CollectPlus shop, which are all part of the PayPoint network, CollectPlus is answering this growing consumer need.
Mark Lewis, CEO of CollectPlus, says:
“CollectPlus is committed to helping retailers provide a convenient solution to returns that is on their customer’s doorstep. Our partnership with Fenn Wright Manson enables them to offer their customers even greater value and choice, with a free returns service that fits in with their busy lives.
“Fenn Wright Manson chose CollectPlus as a result of the ease and flexibility of the additional touch points that we provide and we’re looking to forward to working closely with them to develop our relationship.”
Faye Bishop, Head of Online at Fenn Wright Manson, says:
“We’re delighted to be working with CollectPlus, which ensures that shopping with us remains an effortless experience for our customers. As creators of stylish clothes, with modern and sophisticated designs, CollectPlus’ innovative service complements our philosophy wonderfully well. Not only will our customers benefit from free returns but they will also have complete peace of mind as CollectPlus parcels are fully tracked.”