June 2012: CollectPlus has chosen British Land and London & Stamford owned Meadowhall Shopping Centre in Sheffield as a pioneering new location for its innovative parcel service. The new CollectPlus Parcel Point gives Meadowhall staff as well as the 25 million plus shoppers that visit the shopping centre each year the choice of dropping off parcels, or collecting online purchases, at a time and a place convenient to them.
The opening underlines CollectPlus’ response to the busy lives of its customers and commitment to creating convenient destination points throughout the UK. Like all other CollectPlus stores, the customer service desk at Meadowhall uses PayPoint technology to enable customers to collect and send parcels, meaning that they will then be able to accurately track their package every step of the way.
Mark Lewis, CEO of CollectPlus, says:
“Offering the CollectPlus service in partnership with Meadowhall, is an excellent example of our focus on providing our customers with the most convenient ways possible to drop off and collect their parcels. For Meadowhall’s busy shoppers and retail staff this means an end to wasted Saturdays or lunchtime queuing at out of town Royal Mail depots to return parcels and, instead, a greater focus on choice and convenience – that importantly can fit better into their everyday lives.
“Continuing the expansion of our network of stores and establishing new partnerships demonstrate the strength of our business case. We know that our customers require flexible delivery and returns services and we are intent on helping retailers provide a solution that offers the greatest choice and convenience.”
Darren Pearce, Centre Director at Meadowhall Shopping Centre, says:
“Meadowhall prides itself on being at the forefront of the latest developments and changes in the retail industry. We expect to see a number of shoppers and staff take advantage of the CollectPlus service , which will be the first of its kind in a shopping centre.”
Over 85% of people in UK towns are within a mile of a CollectPlus shop (all of which are part of the 23,000 PayPoint network of stores). With the latest IMRG Home Delivery Report finding that almost three quarters (72%) of online shoppers are not willing to travel more than five miles to collect goods ordered online, CollectPlus is uniquely placed to offer the delivery and returns choice that consumers are clearly demanding.
There are over 4,700 CollectPlus stores and petrol stations in the network, all of which open early until late and often seven days a week, making it easy and convenient for people to collect and drop off parcels.