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Service Message: Last year PayPoint acquired Yodel’s 50% stake in Collect+ making it the sole owner of the UK’s largest parcel shop network working with a range of partners: Amazon, DHL, DPD, eBay, FedEx, Parcel2Go and Yodel. Any parcel queries from before 1 October 2020 should be referred to Yodel.

Returns

Easy returns with one of our partners

Drop off your returns to one of our thousands of locations open early until late, 7 days a week.

How it works

1

Stick the Collect+ returns label on your package. This may have been in the packing with your item or you can request it from the retailer where you purchased the item.

2

Drop it off at your local Collect+ store. Check the Find a Store tab to check which stores accept which partners.

3

Keep the receipt and track your return online.

Why use Collect+ for returns?

  • We have thousands of stores nationwide where you can drop off your returns. Most are open early 'til late 7 days a week
  • Most returns are free, check with your retailer your purchased the item from for details
  • Track your parcel back to the retailer with a unique code
  • Collect+ is highly rated from customer reviews on Trustpilot

Thousands of Collect+ stores nationwide

Drop it off at your local Collect+ store. Check the Find a Store tab to check which stores accept which partners.