Press releases | November 21st 2017

CollectPlus and Figleaves announce partnership

Figleaves customers can now Click & Collect items from over 6,500 CollectPlus stores.

Online lingerie and swimwear retailer Figleaves has partnered with CollectPlus, the UK’s largest independent store-based delivery and returns service, to enable customers to have items delivered to one of over 6,500 CollectPlus stores across the UK, providing greater flexibility and more delivery options to Figleaves customers than ever before.

Following feedback from customers regarding their delivery preferences, Figleaves has responded to high demand for delivery options that fit with their customers hectic lifestyles. This is the first time in Figleaves’ 20-year history that the brand has partnered with a third party Click & Collect service such as CollectPlus.

Figleaves customers will now be able to Click & Collect their online purchases from any one of more than 6,500 local convenience stores, newsagents, supermarkets, shopping centres and petrol stations in the CollectPlus network across the UK. The service will cost £4.49 for delivery for next day delivery.

Commenting on the partnership, Neil Ashworth, chief executive at CollectPlus, said: “When it comes to keeping up with busy customer lifestyles, Click & Collect is an ideal flexible solution to avoid missed deliveries. We are very pleased to announce our partnership with Figleaves, a well-established brand with a focus on delivering excellent customer service that parallels CollectPlus’ brand values. We look forward to gaining feedback from Figleaves customers across the UK, as this new Click & Collect proposition enhances their customer experience.”

John Wyldbore, Business Optimisation Analyst at Figleaves said, “We have been looking at launching a Click & Collect delivery option to our customers for a while now.  After holding focus groups with our customers, it was clear that CollectPlus was the option that they wanted.  We are very happy to be partnering with CollectPlus, a brand our customers trust, while utilising their quick and efficient delivery network.  We are especially excited about being able to launch this new convenient delivery option to our customers just in time for peak trading.”

The CollectPlus service has been tailored to suit the needs of modern consumers, to whom time is increasingly valuable and efficiency and cost are key. Across the UK, CollectPlus customers can enjoy a high level of convenience no matter where they live. Over nine million people live within 300 metres of a CollectPlus store, and across the UK over 91% of the UK population in urban areas live within a mile of theirs. In rural areas, 89% of the population are just five miles from their nearest CollectPlus store. More than 98% of shops offering CollectPlus are open seven days a week and for longer than traditional opening hours.



Notes to Editor


For further information, please contact the CollectPlus team at the Red Consultancy:


Tel: 0207 025 6679


CollectPlus scores 9.3/10 on TrustPilot, with 84% of customers giving CollectPlus 5/5 stars (as of 25.10.17).



Drop and Collect Limited trading as CollectPlus is the UK’s largest independent store-based parcel delivery and returns service. It offers a simple and convenient way for people to collect online purchases from or return unwanted items to more than 350 high street and online retailers, including John Lewis, New Look and ASOS – all at their local convenience store.

It is also possible to send parcels to any UK address from a CollectPlus store, making it a convenient option for those who sell products via online marketplaces such as eBay, as well as acting as a cheaper and convenient alternative parcel service for sending packages to friends and family.

Founded in 2009, CollectPlus was the first business to offer third party Click & Collect in the UK and now has a network of over 6,500 conveniently located parcel stores across the UK, nearly all of which are open early ‘til late seven days a week. 90% of the UK’s urban population live within a mile of a CollectPlus point and 89% within five miles in rural areas.

CollectPlus now handles in excess of 400,000 parcels a week and in September 2017 handled its 100 millionth parcel. Drop and Collect Limited trading as CollectPlus is a wholly owned subsidiary of independent parcel carrier, Yodel.



UK independent parcel carrier Yodel handles over 145 million parcels every year and has a relationship with 85 per cent of the UK’s top retailers. The company is headquartered in Hatfield and has over 60 locations across the UK, including three central sorts and over 50 service centres.

Yodel offers a range of services to meet the needs of its clients and their customers. Through Arrow XL, Yodel can also offer a two-man service for white goods and large items up to 120kg.



Figleaves leads the way in lingerie, swimwear and nightwear. With years of insider knowledge and expertise, Figleaves offers an unmatched size range from A-K cup and curates a selection of brands, as well as creating exclusive, in-house collections.

November 21st 2017 - by @CollectPlus