Press releases | November 18th 2016

Jealous of your friend’s new dress? Chances are they’ll be selling it soon

  • Over a quarter (28%) of British women will resell a fashion item within 6 months of purchase
  • Almost one in four consumers fund new purchases by selling old clothes on auction sites

More than half (55%) of British women resell their unwanted clothes using online auction services like eBay and Depop, with a quarter (28%) of items being listed less than six months after purchase.

Based on a survey of over 2,000 female shoppers by CollectPlus, the UK’s largest independent store-based delivery and returns service, the research revealed that consumers are revelling in the age of agile apparel.

With nearly one in four (23%) of those surveyed turning to online auction sites every month to fund new purchases, the rise of the savvy shopper seems to be in full flow; likely to have been boosted by shoppers buying multiple sizes to ensure they find the right fit.

The average prices British women said they would be prepared to pay for popular fashion items listed in ‘near new condition’ at online auction sites are:


Item High-street brand (e.g. Topshop, ASOS, Zara)
Jeans £12.92
T-shirt £7.85
Dress £15.35
Handbag £16.24
Shirt £10.42
Summer Jacket £14.84
Winter Coat £24.17
Skirt £10.87
Playsuit £7.65
Dungarees £8.45
Jumper £10.16
Sweatshirt £9.20
Sportswear £16.57


In addition, the research also revealed the areas that sellers should focus on when advertising their unwanted clothing on virtual auction platforms. Over a quarter (26%) of respondents stated that good quality photos were the single most important feature in a listing, followed by the starting price (19%), description (18%), postage costs (16%) and the seller’s feedback score (14%). founder and online seller, Lizzy Hadfield, told us why selling on virtual auction sites works for her: “Fashion is so important to me because it allows me to feel confident and is a huge part of my identity. I can take on so much more when I love my outfit!”

“As selling online is so quick and easy – and I can use my social following to engage interest in what I am selling – I’m trying to get into a routine of listing things whenever I have 10 or more items I want to sell. Coats, shoes, and knitwear all sell well at his time of year, however denim is a good all year round one, also hard-to-find designer pieces will always do well.”

Catherine Woolfe, Marketing Director at CollectPlus said: “Our research shows how following high street trends is key to improving the resale value of your clothing – meaning you’ll have more money in your pocket to refresh your wardrobe when the new season collections arrive.”.

Thankfully, staying on-trend throughout the year is becoming easier than ever. As long as you get your timings and tactics right, you can make the most out of your unwanted items in order to treat yourself to this season’s hottest new look.”

To make sure you have the funds to purchase this season’s hottest trends, see our full guide on how to maximise the profits on your unwanted clothing.






CollectPlus is the UK’s largest independent store-based parcel delivery and returns service. It offers a simple and convenient way for people to collect online purchases from or return unwanted items to more than 300 high street and online retailers, including John Lewis, New Look and ASOS – all at their local convenience store.


It is also possible to send parcels to any UK address from a CollectPlus store, making it a convenient option for those who sell products via online marketplaces such as eBay, as well as acting as a cheaper and convenient alternative parcel service for sending packages to friends and family.


Founded in 2009, CollectPlus was the first business to offer third party click and collect in the UK and now has a network of over 5,800 conveniently located parcel stores across the UK, nearly all of which are open early ‘til late seven days a week. 90% of the UK’s urban population live within a mile of a CollectPlus point and 89% within five miles in rural areas.

CollectPlus now handles in excess of 300,000 parcels a week and in July 2015 handled its 50 millionth parcel. CollectPlus is a joint venture between PayPoint, the leading retail payment network, and leading independent parcel carrier, Yodel.




PayPoint is an international leader in payment technologies, its solutions transforming payments for everyone from consumer and financial services companies to retailers, utilities, media, e-commerce, gaming and government clients.


PayPoint delivers payments and services by taking the complexity of multi-channel payments and translating it into convenient, simple, value-added solutions. It handles almost £15 billion from almost 800 million transactions annually for more than 5,000 clients and merchants.


With the backing of 24/7 operations centres with dual site processing, PayPoint is widely recognised for its leadership in payment systems, smart technology and service.


Retail networks


The PayPoint retail network across the UK numbers over 29,000 local shops (including Co-op, Spar, McColls, Costcutter, Sainsbury’s Local, Tesco Express, One Stop, Asda, Londis and thousands of independents), where it processes energy meter pre-payments, bill payments, benefit payments, mobile phone top-ups, transport tickets, BBC TV licences, cash withdrawals and a range of other transactions. In Romania, the retail network numbers 9,700 terminals in local shops, helping people to make cash bill payments, money transfers, road tax payments and mobile phone top-ups. In the Republic of Ireland, over 500 terminals in shops and credit unions process mobile top-ups and bill payments.


PayPoint’s ATM network numbers more than 4,000 ‘LINK’ branded machines across the UK, and 10,000 PayPoint terminals enable retailers to accept credit and debit cards.


Mobile Payments

PayPoint Mobile Payments (trading as PayByPhone and Adaptis) handles over 118 million payments for parking, payments and consumer services.  In major cities in the UK, Canada, USA, France, Switzerland and Australia, its parking solutions make it easy for people to pay for parking by mobile, as well as providing electronic parking permits, automatic number plate recognition systems for car parks and penalty charge notices.




UK independent parcel carrier Yodel handles over 155 million parcels every year and has a relationship with 85 per cent of the UK’s top retailers. The company is headquartered in Hatfield and has over 60 locations across the UK, including three central sorts and over 50 service centres.


Yodel offers a range of services to meet the needs of its clients and their customers.  Through its sister company, Arrow XL, Yodel can also offer a two man service for white goods and large items up to 120kg. To find out more visit


November 18th 2016 - by @CollectPlus