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Press releases | March 13th 2018

Just one in ten Brits to send their mums a card this Mother’s Day as gifts become most popular way to say thanks to Mum

CollectPlus sees week on week surge in deliveries ahead of Mothering Sunday

CollectPlus, the UK’s largest independent store-based delivery and returns service, today recorded a surge in deliveries ahead of Mothering Sunday, as Brits up and down the country purchase gifts online for their mums. What’s more, traditional gifts such as flowers are no longer the most popular present of choice, as more of us look online for unique items to surprise mum with.


In a study conducted by CollectPlus, 57% of Brits plan to visit their mums on Mothering Sunday, while 25% say they will show their mums they care by sending them a little something instead. In line with this, CollectPlus reported a 10% increase in parcel volumes this week, compared to the previous week.


For those that won’t be making the trip to visit their mums in person, sending a gift online is the most popular way of saying thanks (12%), while just 4% of Brits plan to send a fresh bouquet of flowers and only one in ten (10%) will send their mums a card.


The study revealed sons are more likely to make the trip to see their mums this Mother’s Day than daughters, with only 11% of sons set to purchase and send a gift online. The research also highlighted that 18 to 20 year olds are the most likely to say thanks by ordering a gift online, while those aged 21 to 24 year olds are the most likely to travel to see their mums in person.


“As increasing numbers of Brits head online to do all their shopping, it’s no surprise that we’ve seen a move away from traditionally surprising mum with flowers and a card, as the wider choice available online means that sons and daughters have more gift options available at their fingerprints,” said Neil Ashworth, CEO of CollectPlus. “Whether you are planning to pick up a parcel on the journey up to visiting your mum in person or want somewhere convenient for your mum to pick up your gift in case she’s not at home to accept the delivery, our network of over 7,000 convenience stores, newsagents and petrol stations are open seven days a week, early ‘til late.”




Notes to Editor:


About the research


Research undertaken by OnePulse on behalf of CollectPlus; Findings based on responses from 1,000 UK adults in an online survey carried out on 8 March 2018.


CollectPlus data based on CollectPlus parcels handled between 21 February 2018 to 7 March 2018.


For further information, please contact the CollectPlus team at the Red Consultancy:


Tel: 0207 025 6679

CollectPlus scores 9.2/10 on TrustPilot, with 84% of customers giving CollectPlus 5/5 stars (as of 06.11.17).


Drop and Collect Limited trading as CollectPlus is the UK’s largest independent store-based parcel delivery and returns service. It offers a simple and convenient way for people to collect online purchases from or return unwanted items to more than 400 high street and online retailers, including John Lewis, Marks & Spencer, New Look and ASOS – all at their local convenience store.

It is also possible to send parcels to any UK address from a CollectPlus store, making it a convenient option for those who sell products via online marketplaces such as eBay, as well as acting as a cheaper and convenient alternative parcel service for sending packages to friends and family.

Founded in 2009, CollectPlus was the first business to offer third party Click & Collect in the UK and now has a network of over 7,500 conveniently located parcel stores across the UK, nearly all of which are open early ‘til late seven days a week. 90% of the UK’s urban population live within a mile of a CollectPlus point and 89% within five miles in rural areas.

CollectPlus now handles in excess of 400,000 parcels a week and in September 2017 handled its 100 millionth parcel. CollectPlus has been ranked no.1 in YouGov’s BrandIndex Satisfaction survey in the UK parcel industry for 2017. Drop and Collect Limited trading as CollectPlus is a wholly owned subsidiary of independent parcel carrier, Yodel.

March 13th 2018 - by @CollectPlus