Press releases | December 12th 2016

All I want for Christmas is…a holiday

With record numbers of parcels delivered on the CollectPlus network this Cyber Week (25th November to the 2nd December), new research reveals the top ten items people would most want in those packages.

CollectPlus, the UK’s largest independent store-based delivery and returns service saw a significant upswing in volume over the now infamous pre-Christmas shopping weekend as millions of shoppers took their Christmas present search online.

Most popular Christmas presents 2016: holidays top the list of most-wanted gifts.

Research commissioned by the brand reveals the top Christmas presents Brits are hoping to unwrap this year, with almost a third (30%) hoping to escape the cold weather and Christmas stress with a holiday.

Top ten gifts the British public would like to receive this Christmas
1 Holiday 30% 6 New tablet 18%
2 New clothes 25% 7 New shoes or boots 18%
3 Perfume or Aftershave 21% 8 Jewellery 18%
4 Alcohol 18% 9 New Smartphone 16%
5 Chocolates 18% 10 Restaurant vouchers 15%


Stylish British women want to lead the way in the fashion stakes with new clothes (31%), jewellery (29%), shoes, boots (22%) and make-up (15%) all making their top ten wish list. Sticking with tradition other gifts they are hoping to find under the Christmas tree include perfume (28%) and chocolate (22%). When it comes to British men, they appear to be just as fashion obsessed with one in five (20%) hoping for new clothes and 14% dreaming of new shoes and boots. However, the latest tech is equally important to the boys with brand new shiny tablets (18%), smartphones (18%) and games consoles (12%) also making their top ten.

Top ten gifts for British women Top ten gifts for British men
1 Holiday 35% 1 Holiday 26%
2 New clothes 31% 2 Alcohol 24%
3 Jewellery 29% 3 New clothes 20%
4 Perfume / aftershave 28% 4 New tablet 18%
5 Chocolate 22% 5 New smartphone 18%
6 New shoes and boots 22% 6 Perfume / aftershave 14%
7 New tablet 18% 7 Chocolate 14%
8 Restaurant vouchers 17% 8 New shoes or boots 14%
9 Make-up 15% 9 Restaurant vouchers 13%
10 Designer handbag 15% 10 Games console 12%


Almost half (43%) of fashion-conscious 18-24s are hoping to unwrap new clothes as are Londoners which was the only region not to desire a holiday most of all, with 29% voting for new clothes as their ideal Christmas present. Whilst 15% of over 65s are hoping for a smartphone and 16% a new tablet.

Founded in 2009, CollectPlus is a joint venture between PayPoint, the leading retail payment network, and leading independent parcel carrier, Yodel.


Notes to Editor:

For further information, please contact the CollectPlus team at the Red Consultancy:


Tel: 0207 025 6500

CollectPlus scores 9.2/10 on TrustPilot, with 82.8% of customers giving CollectPlus 5/5 stars (as of 29.11.16). 


CollectPlus is the UK’s largest independent store-based parcel delivery and returns service. It offers a simple and convenient way for people to collect online purchases from or return unwanted items to more than 300 high street and online retailers, including John Lewis, New Look and ASOS – all at their local convenience store.

It is also possible to send parcels to any UK address from a CollectPlus store, making it a convenient option for those who sell products via online marketplaces such as eBay, as well as acting as a cheaper and convenient alternative parcel service for sending packages to friends and family.

Founded in 2009, CollectPlus was the first business to offer third party click and collect in the UK and now has a network of over 5,800 conveniently located parcel stores across the UK, nearly all of which are open early ‘til late seven days a week. 90% of the UK’s urban population live within a mile of a CollectPlus point and 89% within five miles in rural areas.

CollectPlus now handles in excess of 400,000 parcels a week and in September 2016 handled its 75 millionth parcel. CollectPlus is a joint venture between PayPoint, the leading retail payment network, and independent parcel carrier, Yodel.


We support market leading national networks across 39,000 convenience stores in the UK and Romania so that our customers are always close to a PayPoint store. In thousands of locations, as well as at home or on the move, people use us better to control their household finances, essential payments and in-store services. Our UK network contains more branches than all banks, supermarkets and Post Offices together, putting us at the heart of communities for over 10 million regular weekly customers.

We have a proven track record of decades of tech-led innovation, providing retailers with tools that attract customers into their shops. Our industry-leading payments systems give first class service to the customers of over 1,500 clients – utility companies, retailers, transport firms and mobile phone providers, government and more.

We are on and offline; providing for payments by cash, card including contactless; retail, phone and digital; at home, work and whilst out and about from Land’s End to the highlands and islands – helping to keep modern life moving.

Multichannel payments

We offer clients streamlined consumer payment processing and transaction routing in one, seamlessly integrated solution, through MultiPay. This gives customers the flexibility to pay in the way that best suits them; including mobile app, online, text, phone/IVR and cash in-store.

MultiPay is live with Utilita, a fast growing challenger energy supplier. We have signed several other energy companies, a framework agreement with Procurement for Housing and, significantly, Scottish and Southern Energy, our first Big 6 energy client

Retail networks

In the UK, our network includes over 29,000 local shops including Co-op, Spar, Sainsbury’s Local, Tesco Express and thousands of independent outlets. These outlets are quick and convenient places to make energy meter prepayments, bill payments, benefit payments, mobile phone top-ups, transport tickets, TV licences, cash withdrawals and more.

Our Romanian network continues to grow profitably.  We have more than 10,200 local shops, helping people to make cash bill payments, money transfers, road tax payments and mobile phone top-ups. Our clients include all the major utilities and telcos and many other consumer service companies.

The UK network also includes over 4,200 LINK branded ATMs, and 10,000 of our terminals enable retailers to accept debit, credit and contactless payments, including Apple Pay.

We operate over 3,000 Western Union agencies in the UK and Romania for international and domestic money transfers.


UK independent parcel carrier Yodel handles over 155 million parcels every year and has a relationship with 85 per cent of the UK’s top retailers. The company is headquartered in Hatfield and has over 60 locations across the UK, including three central sorts and over 50 service centres.

Yodel offers a range of services to meet the needs of its clients and their customers.  Through its sister company, Arrow XL, Yodel can also offer a two-man service for white goods and large items up to 120kg.

To find out more visit

December 12th 2016 - by @CollectPlus