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13.10.16 Samsung Galaxy Note 7 safety alert: We cannot carry this handset in our network. Please contact the retailer for an alternative method of delivery or return

How it works

Collect plus customer parcel
Stick the CollectPlus returns
label on your package
No label? Create one here
Collect plus local store
Drop it off at your local
CollectPlus store
Collect plus customer receipt
Keep the receipt and
track your return online

Why use CollectPlus for returns?

  • We have over 5,800 stores nationwide where you can drop off your returns. Most are open early 'til late 7 days a week
  • Most returns are free check with your retailer for details
  • Track your parcel back to the retailer with a unique code
  • CollectPlus is highly rated from customer reviews on Trustpilot

Over 5,800 CollectPlus stores nationwide

Drop off your item at a local CollectPlus store at a time that's easy for
you, whether that's on your way to or from work, or on a Saturday or Sunday.

Store map