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Due to the changing situation with COVID-19 & to ensure the safety of our colleagues, our customer service telephone lines will be closed for the foreseeable future. Please visit our help page which will provide you with advice, support and detail on how you can contact us during this time.

For more information on CollectPlus's preparations for Covid-19, please click here.

✕

Easy returns to over 300 retailers

Try it, keep it, or CollectPlus it.

Drop off your returns to one of our thousands of locations
open early until late 7 days a week.

How it works

Which retailer would you like to return to?

Or choose to return to our most popular brands

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  • An image of ASOS logo
  • An image of OFFICE logo
  • An image of John Lewis.com  logo
  • An image of GAP logo
  • An image of Schuh logo
  • An image of Littlewoods logo
  • An image of Very logo
  • An image of PrettyLittleThing logo
  • An image of Sky logo
  • An image of New Look logo
  • An image of Superdry logo
  • An image of River Island logo
  • An image of Sodastream logo
  • An image of ALDI logo
  • An image of Nespresso Recycling logo
  • An image of Ziffit logo
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How it works

  1. how-it-works-customer-parcel
    Stick the CollectPlus returns
    label on your package
    No label? Create one here
  2. how-it-works-local-store
    Drop it off at your local
    CollectPlus store
  3. how-it-works-customer-receipt
    Keep the receipt and
    track your return online
    Your parcel will be returned
    to the retailer typically within
    3 – 5 working days

Why use CollectPlus for returns?

  • We have thousands of stores nationwide where you can drop off your returns. Most are open early 'til late 7 days a week
  • Most returns are free check with your retailer for details
  • Track your parcel back to the retailer with a unique code
  • CollectPlus is highly rated from customer reviews on Trustpilot

Thousands of CollectPlus stores nationwide

Drop off your item at a local CollectPlus store at a time that's easy for you, whether that's on your way to or from work, or on a Saturday or Sunday.

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Excellent 4.6

2019 Drop and Collect Ltd. trading as CollectPlus. Registered Number: 06593233 | VAT Number: 163769628 | Registered Address: CollectPlus, 2nd Floor Atlantic Pavilion, Albert Dock, Liverpool, L3 4AE